Privacy Policy

Last Updated: Date - November 1, 2025

Introduction, the company ("we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we ue it, who we share it with, and your rights in relation to that information.

This policy applies to information we collect through our website and through other interactions, including SMS (text message) communications.

What Personal Information We Collect We may collect the following types of personal information:

Information You Provide: This includes information you provide when you fill out forms, contact us, or register for services, such as your name, email address, postal address, and mobile phone number.
Information for SMS Communications: If you choose to provide us with your mobile phone number and grant consent to receive SMS (text) messages, we will collect this number for the purpose of communicating with you via text.
Usage Information: We may automatically collect information about how you interact with our website, such as your IP address, browser type, and pages visited (you can add more detail here if you use analytics tools like Google Analytics).

How Personal Information Is Used We use the personal information we collect for the following purposes:

To provide, operate, and maintain our services.
To respond to your comments, questions, and requests, and to provide customer service.
To send you technical notices, updates, and administrative messages.
To communicate with you about services and information we think may be of interest to you (with your consent, where required).
To Communicate via SMS: With your explicit "opt-in" consent, we may use your mobile phone number to send and receive text messages. These messages may include, but are not limited to, direct two-way conversations with our staff, appointment reminders, service updates, and account notifications.

Who Personal Information Is Shared With We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

With Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as website hosting, data analysis, and SMS delivery (like our SMS gateway provider, RingCentral). These providers are contractually obligated to protect your information and are prohibited from using it for any other purpose.
For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or in urgent circumstances to protect the personal safety of any individual.

SMS Privacy and Consent We are committed to protecting your privacy. Any personal information or consent obtained for SMS messaging will be handled with strict confidentiality.

Your mobile phone number and SMS consent will not be shared, sold, or rented to any third parties or affiliates for their own marketing purposes.

Your Privacy Rights Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. To make such a request, please contact us using the information below.

How to Opt-Out:

Email: You can opt out of receiving promotional emails from us by following the "unsubscribe" link in those emails.
SMS (Text Messages): You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us.

Data Security We implement reasonable technical and organizational measures to protect the personal information we collect. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.